Comprehensive NetWare Server Management
The most important device on the network is the server. When one or more servers are down, it generally means that users can't get their jobs done until the servers are back up. In addition, servers often provide centralized data storage. Prevention of information loss or corruption is critical. ManageWise builds on our expertise in the NetWare environment to provide comprehensive server management.
Central management of multiple servers
By installing ManageWise on each NetWare server, you can monitor, maintain and manage all NetWare servers from a central site. You can also compare multiple servers to optimize server configuration and performance.
Unattended monitoring
ManageWise monitors NetWare servers 24 hours a day, seven days a week. Before problems reach a critical state, ManageWise will immediately alert you to those problems. It monitors 378 server conditions, including directory, disk drive, volume, memory, logged-in user and NetWare Loadable Module™ (NLM) software, and covers 378 alarm conditions. You can customize alarm thresholds, such as file activity, memory usage and logged-in users, to their environment.
Server optimization
ManageWise provides complete NetWare management from one administration console. It incorporates familiar NetWare tools, such as NWAdmin, to administer servers and graphical SET commands to change NetWare server configurations and resources.
ManageWise monitors trends on server performance, such as file activity, volume data, disk drive configuration, adapter card, CPU, memory and print services. You can analyze data collected from servers and take action if necessary, reallocating volume space or redirecting jobs in print queues. With ManageWise, you can control problems and perform daily NetWare tasks from a single intuitive interface.
Print queue monitoring
ManageWise monitors and manages print queues on the network. It displays network print queue activity by the number of jobs or the total number of bytes. It shows graphically which queues and servicing printers are the most active and displays queue-related information about servers, queues and jobs.
Figure 4: Pinpoint problems network-wide, then analyze and fix them from your desk.
Effective Desktop Management
ManageWise is based on proven technology that focuses on the desktop area of the network computing environment. This technology lets you effectively monitor, diagnose and fix networked DOS and Windows PCs.
Configuration change management
ManageWise lets you request notification of changes to common configuration files, such as AUTOEXEC.BAT, CONFIG.SYS and NET.CFG. By knowing which components were altered and the details of changes made, you significantly expedite troubleshooting and user support.
User administration
ManageWise enables you to add, delete and modify user rights on the network from the same graphical user interface. With the integration of NWAdmin, you can perform administrative tasks, such as modifying login scripts.
Desktop access and desktop remote
Using ManageWise's desktop management services, you can view, manage and control networked PCs across the network from a single location. By taking control of the remote workstation's screen and keyboard, you can quickly solve user support problems. You can also gather detailed configuration and performance information, transfer files, execute programs and remotely reboot the user's system to activate configuration changes.
Chat mode
ManageWise lets you "talk" in real time to users through their desktop screens. When invoked, chat mode displays a split screen to show both sides of the conversation.
File transfer
ManageWise's file transfer functions make it easy for you to selectively transfer files to users' local hard drives. Users do not need to download files, and you can ensure that they have the latest updates of system and application software.
Figure 5: Support users from the same graphical user interface.
