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Technical and information support
Forum
The easiest way to find an answer is to ask a person who has already faced your problem.
Or get instant help in the online Help Center.
This is why we installed Forums engine on
our website and would be extremely glad if you became a respectful
member. Flash Decompiler Discussion
Board is the ultimate place to find answers concerning not only Flash Decompiler itself, but also
other quality software solutions by Eltima. You're always welcome in
our Forums.
Customer Care Centre
Customer Care services are probably the most vivid difference between quality companies and emerging firms. Our customers already know that our technical and information support proved to be one of the most effective and quality products we sell from the very first day of our shareware past, present and future. That is why extending our support services and creating Customer Care Centre will provide even deeper analysis and help for our customers and site visitors. Potential consumers will experience all the quality and responsibility we provide.
SoftInfinity's Customer Care Centre can be found here: Customer Care Centre at show-kit.com.
Instant Messengers help
If you wish to get to receive to receive fast and reliable help you can always
contact us via Instant Messanging software. Please, use the following details
to find the appropriate contact:
ICQ: #133156588
AOL Messenger: SoftInfinitySP
MSN Messenger: softinfinity@hotmail.com
Yahoo Messenger: serge_softinfinity
Bug reports
If you find a bug in our software you can report it to one of the addresses mentioned below.
Please provide the following information:
- an exact description of the bug (how can it be reproduced?)
- version number and release date of the software
- Operating System version
Support
Please first read the software manual carefully and visit our Forums, may be someone has already solved the problem you are facing.
If you still have questions, you can reach us at the following addresses:
- If you're on the Internet, write to support@eltima.com for technical questions, and to
sales@eltima.com for registration and sales questions.
- If you have the possibility to make international calls, call us +380 (612) 891472 (CET) or +38 066 7917364 (24/7).
- You may also use our contacts form to send a message to the appropriate support department.
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